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Bussines Information


Zanziba & Nyihita Microfinance Limited is a non Government Institution which provides financial services for small and middle entrepreneurs in Tanzania; the company was incorporated under companies Act at CAP 212 of 2002 and licensed as the microcredit institution at the national level within Tanzania. The company basically focuses on contributing significance to prosper and well improved living standard of Tanzanians, we aim at structuralizing the sustainable institution that will contributes and support the ideal effort and endeavors of our government in boosting the economy of the lower and middle class people who are under privileges thus stimulate the industrial economic growth, create job opportunity and full participate in the poverty reductions strategies. Underprivileged people may have potentially profitable business ideas, but they cannot put them into action because they lack sufficient capital to expand their business.

We provide enough loans to get their idea off the ground so they can continue turning a profit. They can pay off their micro loan and continue to gain income from their venture indefinitely. We ultimately aim to give impoverished entrepreneurs enough financial stability to move from simply surviving to a business world and give them a certain business education of protection from sudden financial problems that simply known as educational investment Savings and also allow better living conditions. Our company hopes to improve not just the lives of our customers, but also important communities that stand together to fight against poverty and forming new business ventures that can provide jobs, thereby increasing income among community members and improving their overall well-being. Millions of Tanzanians out there luck the access to basic financial services from the conventional banks due to various curable factors .so on the wake to at least minimize this problem, our setting has been founded upon the firm entity in running the scheme under sound practices and experiences, concrete standard committed leadership.

The apparent experiences has clearly depicted that the access to loans has been invariably enabled many individual people and organized groups obtain their way out of poverty ,lending to individual and organized groups of entrepreneurs leads to viable business and economic growth. It is our task to make sure that the community we serve stays on tune to hold their shoulder together and fighting against poverty by simply developing them in aspects of business development ,we strive to change our community and many other ways that our community may get in touch to eradicate poverty. We aim to be a part of lending mechanism to serve a huge number of customers within our society and the entire community that surrounding us at all.

Company Strategies

Our company strategies provides overall direction to our activities and involves specifying our company’s Objectives, developing policies, and plans designed to achieve our objectives and therefore allocate our Manpower to implement those objectives and framework to assist us in strategies decisions making in the context of competitive dynamic, our model often includes a feedback loop to monitor execution and inform the next round of planning. Once our strategies are determined, various goals and measures may be established to chart a course for the company, measure performance and control implementation of our company strategies, our motto is basically strict on extra ordinary care and that is “CUSTOMER IS OUR NUMBER ONE PRIORITY”.
At the same time our company strategies may be organized as a series of initiatives or program ,each of which comprises one or more project ,various monitoring and feedback mechanisms may also be established such as regular meetings between divisional and corporate management to control our implementation. We still believe that through our strategies we will be successfully in goals setting, determining action to achieve the goals and mobilizing resources to execute the company’s actions, the senior leadership of our company is generally tasked with determining strategy and allocating our resources to pursue our company strategies.

Company Vission

To be a lending part in microcredit institutions by providing services beyond expectations and developing entrepreneurs and individuals living standard. This is by nurturing relationship with our customers as well as a crucial part of growing a successfully business, in this age of automation and innovation, caring for our customers is one among the important thing we look forward, at any moment, un happy customers can share their opinion with us through our website link .with this we create an excellent experience for our customers to help develop our company’s relationship with customers. Creating love between our company and our customers helps scale positive word of mouth that’s absolutely priceless. Creating a customer-focused culture of this nature is a business opportunity that we don’t overlooked, it’s quite clear that it’s good time we solidify our relationship with our customers in a meaningfully way of listening, fair treat and developing. At a time when it’s easy to have a two way dialogues with our customers we truly listen and care the conversation, customers are our lifeblood of our company.

A Company's Mission Statement

Providing appropriate quality services in terms of financial support to a micro business and small entrepreneur with affordable interest rates for growing, expansion, and for a better life hood. This is by providing access to financial services that can help to reduce poverty by both promoting opportunity and empowerment. Without quality customer service’s satisfaction and experience from our services is nothing, we believe to expand our business through feedback from our customers. With the knowledge of economic education we offer simply to the customer before providing our services to them, we are making sure that all of our customers can be able to use our loan provided so effectively and in productive way that will enable them to control their installment. Staying in compliance with strict regulations and meeting customers demand for immediate, on the go service are issues in which we constantly struggling, we are still finding a great opportunity to improve their bottom line and increase customer’s satisfaction.

We exceed expectations of the customers works wonder ,not only to excel in the business but also to build one’s character ,every customers can be delighted and all takes is passion ,patience and persistence Our loans are designed to support entrepreneurship and alleviate poverty and there all applied in a very affordable cost that each and every customers can be able to maintain his business development by not be chopped high interest rates. We basically offers our services regarding some economic changes in order to give a chance a chance to a customers to persist their decision making of whether expose the credit amount or to reduce the exposed amount . Since we offer our services to a small entrepreneurs and some other micro business, we are strictly developing our customers by providing with them a very affordable rate with a payable time for installment with a negotiable period of grace (days of grace).

We emphasize all that since we truly know that one of its advantage is to reduces poverty through our affordable and lower interest rates and from that point we contributes our effort of not drugging them into too much expenses and enabled them to improve nutrition and improving the level of their living standard. The available evidence indicates that our company in many cases facilitates the creation and the growth of business in our surrounding; in one another it generates self employment by giving sufficient loans to those who managing their own business vendor. And In top of that its our belief to serve the entire regions of Tanzania to be part of our lending centre and being a redeemer to those who never had qualification to apply for loans, we develop the week from their miserable business by providing a unique services that may change the dead business and turn into a leaving business.

Our Goals

Upscale the financial status of the disadvantaged groups of people by providing them with access to micro credit services and enhance their business skills and grow their enterprise at optimum level. This will be successfully by ensuring our customers to access the best global expertise and help them generating cutting edge knowledge, we are seeking to improve the way of serving financial services to our customers and enables them to develop their business through our financial support . We fulfill the thirst of many enterprises who never hope to see their business improved in one another, and one among our goal is to uphold their business and facilitate them with investment education so that they can apply our provided basic knowledge of investing a small capital to expand the business, In this aspect, our company generates priority to all micro business to came and share with us our knowledge and a unique services of developing their ventures .

Our belief is to change lives within a society and eliminate all nature of poverty by making sure that we offer the best services ever being offered. We mean to be a number one choice over other microcredit institutions by providing sufficient services with inevitable quality, and our goals can only be reached through a vehicle of plan in which we must fervently believe and upon which we must vigorously act beyond the nature, we have no any other route to outsource success than providing our services with the maximum quality over lending. We enhance participation of the poor in the socio-economic development of our community and resources allocation process, when the society empowered by simply providing affordable service for them to engaged in profitable businesses, they would be able to actively participate in the socio-economic development of our country.

We are making a string attachment with our society and making sure that we fight our level best to eradicate poverty in our societies by facilitating a financial support that effectively invested into their business for expansion, and as we mentioned before we act to be a redeemer of all unqualified micro business to put them in a very high position of determination. To make the unit a pioneer in joint and participatory work as well as effective networking to build a Microcredit-oriented culture aiming to promote the Microcredit services in order to ensure the sustainability of the effective goals of our company as a mechanism to reduce poverty in Tanzania. Promoting the Microcredit industry through offering incentives and participating in some other social responsibility and networking activities and coordinating with governmental agencies as far as local authorities are concerned and public organizations, designing and introducing applicable models for marketing and developing the microcredit industry on the national level.

Our Objectives

To find out some challenges and solutions of micro economic management generated by the transformation of the economy over years of a new regime , and in particular the rapid growth and diversification of the financial system. The reform entailed the introduction of other microcredit services policy framework, which replace the previous framework of our company’s operations that involved the targeted market. We aim to promote self-sufficiency and economic development among people who don't have access to the traditional financial sector; we are strictly dealing with those micro businesses and small entrepreneur to manifest our motto of developing them from the lower to high level of business performance, the symbol of leaves in our company’s logo manifests the evidence of our objectives.

We start with a foundation to build the castle of success together with our targeted customers and therefore we continue to develop them when they can’t tap into the mainstream financial services system for capital to expand a business, they're forced to turn to "informal" sources relatives, friends and even black-market lenders, or "loan sharks." Such sources are often unreliable, and they can also be expensive, charging potentially ruinous interest rates that can strangle a new business before it can get established, we develop them by lending loan to such customers; our institution provides access to capital.

Core Values Of Our Company

Fundamental beliefs within our organization are one of the guiding principles that dictate our general behavior and can help our customers and employees to understand the difference between wrong and right; we are getting in touch to determine if we act on the right path and fulfill our goals by creating an unwavering guide.